CONTIGUOUS UNITED STATES
We offer standard FREE SHIPPING on 5-gallon containers.
Alaska & Hawaii: Additional shipping fees, based on destination; size and weight; and shipping method apply to items shipped to Alaska and Hawaii. Please contact a RadonSeal customer representative for further details and ship quote.
Expedited Shipping: We offer expedited shipping on most items. Some items are unable to be expedited due to size of order and/or destination. Additional charges apply. Please contact a RadonSeal customer representative for further details and ship quote.
CARRIERS & DELIVERY
Same Day Shipping: Most orders received by 1pm EST ship same business day. Our standard shipping method is via Ground Delivery. We will ship your order via any of the major mail carriers, including UPS, FedEx, and USPS. At this time we are unable to provide the option to choose your carrier of choice. Please provide us with your complete physical shipping address during the checkout process. We will not ship to PO BOXES.
Packages are delivered within 1-3 business days to east coast and central states, or in 4-5 business days to western states.
Bulk Orders: For large orders packaged on pallets, items are shipped via transportation company.
LastiSeal and RadonSeal are available in Canada through ECO-Building Resource in Aurora, ON.
We ship all products to Canada except for the Lightning Strip Paint Remover. Please contact a RadonSeal customer representative for further details and ship quote.
If you have friends on the US side of the border, you can save on shipping and fees.
We try to ship by Parcel Mail to reduce the fees but liquids or chemicals have to be shipped by courier. Extra shipping fees payable by customers – UPS collects customs clearance fees and GST. Our BioZap Air Purifier and Hi & Dry Backup Sump Pumps are shipped via US Mail.
Not all products are returnable! You must email or telephone us first for return authorization. Returnable products must be shipped back to the origin of shipment in original packaging, unopened and in salable condition within 30 days of receipt. If the product is returnable (see below), we will promptly refund the net product price (excluding shipping) less a re-stocking charge.
Products containing liquids should be shipped by UPS or FEDEX Ground. Customers are responsible for shipping charges and insurance (if the product is damaged during the return shipment, you will have an insurance claim against the courier.)
Refuse Delivery – If the purchaser refuses to accept delivery of the order, the return shipping cost charged to us will be deducted from the refund.
No Restocking Fee
- LastiSeal Brick & Concrete Sealer - FLAT
- DIY Foundation Crack Repair Kits
- Hi & Dry Water & Battery Backup Sump Pumps
15% Restocking Fee
- RadonSeal Concrete Sealers
- DryWay Water-Repellent Concrete Sealer
- PRO Crack Repair Kits
- BioZap - Air Purifier, Mold & Mildew Cleaner, PreSoak
- Lightning Strip Paint Stripper
- EasyEtch & pH Reducer
- LastiSeal Brick & Concrete Sealer - SATIN
- Novion Universal Concrete Cleaner
- PowerEtch Concrete Etcher & Cleaner
- RadonSeal Efflorescence Cleaner
- LastiSeal Concrete Stain & Sealer
- Ion-Bond Armor
- Radon Test Kits
- Vapor Test Kits