Basement Waterproofing, Radon Mitigation
|
|
Penetrating Concrete Sealers, Concrete Repairs
Basement Waterproofing, Radon Mitigation |
| Home Page Site Map Order Online |
|
|
 |
Commercial TermsSales TaxesOrders shipped to Connecticut are subject to state sales tax. ShippingMost orders received in the morning are shipped the same day by courier, who delivers within 3 to 5 working days in the lower 48 states. Small orders for BioZap Air Purifier ship by Priority Mail. Radon test kits are shipped by mail or for an extra charge, by Priority Mail. Winter shipping: During very severe freezing weather, some shipments may be delayed several days to reduce chances of the product freezing during transportation. For faster shipping or shipping to other states, inquire first by email or telephone. Damaged or Lost ShipmentsIn case you receive a damaged shipment, please advise the courier (UPS at 1-800 PICK UPS) that you refuse to accept it. As soon as the courier advises us that the shipment has been damaged, we will ship you a replacement at no extra charge. If the shipment has been lost, please contact the courier. All UPS shipments are shipped insured. When the courier advises us that the shipment has been lost, we will ship a replacement at no extra charge. Product ReturnsPlease telephone first for return authorization. Returnable products must be shipped back to the origin of shipment, unopened, and in salable condition within 60 days. Products containing liquids must be returned by a courier (not by USPS). Shipping, including insurance, is paid by the purchaser. (If the product is damaged during the return shipment, the purchaser should have an insurance claim against the carrier.) If the product is returnable (see below), we will promptly refund the net product price less a re-stocking fee which depends on the product:
RadonSeal Limited 20-Year Money-Back GuaranteeRadonSeal Standard/Plus bonds and seals concrete permanently, provided it is applied in accordance with our Application Instructions to previously unpainted/unsealed, clean and sound concrete. But it does not seal lightweight or splitface blocks, colored concrete, or fibercrete. Slabs must be at least 3 inches thick. RadonSeal is not a caulk and cannot stop water or radon leaking through openings, gaps or cracks. We provide the following performance guarantees on do-it-yourself application by homeowners in terms of preventing or stopping the seepage of water or radon through concrete in their basements or foundation slabs. Water seepage. If the concrete is not yet seeping water, we guarantee that it will not start seeping during the warranty period. If the concrete is already seeping, you must phone us first for consultation on the proper repair procedure - we may need photographs of the problem areas. Radon reduction. RadonSeal must be applied to all basement walls and floors, or the entire foundation slab. We guarantee that RadonSeal will reduce and/or keep the indoor radon level below the Action Limit of 4 pCi/L. However, you must also seal or caulk all openings, gaps or cracks in the basement or slab. If your radon level exceeds 50 pCi/L, you must phone us first for consultation. Refund. If you are not satisfied with the results, you must phone us first for consultation. We may require photographs of the basement. In case you subsequently decide to hire a professional contractor to install a waterproofing system or a fan-based mitigation system, mail us a copy of the paid contract for a full refund of the product’s price (excluding shipping, taxes, tariffs) but not exceeding the cost of the contract. Warranty period. 20 years from the date of purchase. Valid for purchases made after March 8, 2004.
|
|
For Canadian Customers 
